Privacy statement - Registerbeskrivning
House of Tapio privacy statement
According to the General Data Protection Regulation, the personal data controller of a register is obligated to inform the register’s data subjects in a clear manner. This statement fulfils this informing obligation.
1. Personal data controller
House of Tapio
Contact information: Veistotie 5 02330 Espoo, Finland
Contact information in matters related to personal data files
House of Tapio Veistotie 5 02330 Espoo, Finland +358 44 242 1986 info@thehouseoftapio.com
2. Data subjects
- Customers
- Potential Customers
- Subscribers of our Newsletter
- Business Customers
3. Purpose of use of personal data
Grounds for keeping the register:
- Personal data is being processed based on an existing customer relationship
- Personal data is being processed based on consent (e.g. a list of potential customers collected at a fair, and the form has included giving consent for marketing)
Purpose for the register and the processing of personal data
Personal data is only being processed for predetermined purposes, which are:
- Customer relationship management
- Informing about services
- Informing about products
4. Personal data recorded in the register
The customer register contains the following information:
Contact information
- Name
- Address
- Phone number
Customer information
- Information on products/ services bought
5. The data subject’s rights
The data subject has the following rights, and requests for their use should be sent to info@thehouseoftapio.com.
Right to access data
The data subject may check the data we have recorded.
Right to rectification
The data subject may request the rectification of inaccurate or incomplete personal data.
Right to object
The data subject may object to the processing of personal data if the data subject feels that personal data has been processed unlawfully.
Right to forbid direct marketing
The data subject has the right to forbid the use of personal data for direct marketing.
Right to deletion
The data subject has the right to request the deletion of data if personal data processing is not necessary. We will handle the request for deletion and proceed to either delete the data or state a justified reason for not being able to delete the data.
It should be noted that the controller may have legal or other rights to not delete the requested data. The controller is obligated to preserve accounting materials for the duration (10 years) set out in the Accounting Act (Chapter 2, Section 10). For this reason, materials related to accounting cannot be deleted before that term has expired.
Withdrawing consent
If the processing of personal data is only based on the data subject’s consent and not for instance on a customer relationship or membership, the data subject may withdraw consent.
The data subject may complain of the decision to the Data Protection Supervisor
The data subject has the right to demand us to restrict the processing of controversial data until the matter is solved.
Right to complain
The data subject has the right to complain to the Data Protection Supervisor if the data subject feels that we are violating the effective data protection regulation when processing personal data.
Contact information of the data protection supervisor: www.tietosuoja.fi/en/index/yhteystiedot.html
6. Regular information sources
Customer information is regularly obtained from:
- From the customer as the customer relationship is born
- From the customer through an online form
- From the customer as the customer subscribes the newsletter
7. Regular disclosure of data
The data is not generally disclosed for marketing purposes outside House of Tapio.
We are disclosing information in payment transactions and deliveries of orders.
We are using newsletter software provided by MyCashflow/ Pulse247 Oy.
We have made sure that all our service provided are complying with data protection legislation. We are regularly using the following service providers:
- Posti
- Matkahuolto
- GLS
- UPS
- and othew delivery companies
- Paytrail
- Pulse247 Oy
- Shipit
- Meta
8. Duration of processing
- Personal data is usually processed for as long as the customer relationship exists.
- The data subject may unsubscribe from our marketing list by clicking the link on each of our marketing e-mails.
9. Personal data processors
The owner of Company House of Tapio is processing the customer register.
In connection with subcontracting or outsourcing, for example, an accounting firm is allowed limited access to the company's information systems and information.
The controller and its employees process personal data. We may also outsource the processing of personal data partly to a third party, in which case we will guarantee with contractual arrangements that personal data is processed in compliance with valid data protection legislation and also otherwise appropriately.
10. Transferring data outside the EU
Personal data is not transferred outside the EU or the EEA.
11. Automatic decision-making and profiling
We are not using the data for automatic decision-making or profiling.
House of Tapio online store website uses Google Analytics, Google Ads and Meta (Meta Pixel) cookies to collect information about users anonymously. We use personalized marketing email. This information is used for marketing purposes and to analyse traffic to our site.